What is the estimated delivery time?
It takes between 3-4 weeks for us to deliver your ordered merchandize from the time you place the order on our site. The reason it takes this much time is that due to the nature of our business we place an order with the manufacture only after the sale is closed and after that it takes between 2 to 3 weeks for the suppliers merchandize to reach our warehouse. Post this we do a quality check on the merchandize and then ship as per your order and destination. Mruga ensures that the best courier company is in place to get your orders to you asf ast as possible from our warehouse. From the time your order is dispatched from our Order Processing Centre, it takes 2- 7 working days to reach you..
How much are the delivery charges?
Mruga.com provides free delivery on all items Except COD. If you choose payment as COD ( Cash on Delivery) and your total order amount is more than Rs. 799/- Its free, Otherwise Rs. 100/- is charged as delivery charges.
Any additional charges such as octroi will be borne by the customer.
How will the delivery be done?
We send all packages via reputed couriers.
What about warranty and hidden costs (sales tax, octroi etc.)?
There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay! Our prices include applicable Central Sales Tax (CST) and Value Added Tax (VAT)
Does Mruga deliver internationally?
YES, Mruga does deliver items internationally. The shipping charges only covers courier charges. Any other charges as per the law of the land (your country) will be borne by the customer. These includes custom duties and/or VAT or any other charges levied by your country. We hope you understand that Mruga can't predict whether any of these charges will be applicable or not and hence Mruga won't be liable for these charges. If in any circumstances, you fail to pay the above charges and don't accept the shipment, Mruga won't be liable for any refund.
How do I track my shipment?
Mruga uses only reputed couriers. As soon as we ship a product, we notify our customers via a shipment confirmation email. This shipping confirmation email will have the couriers’ tracking number and the link for tracking.
What pincodes do you ship to?
Mruga currently ships to 6000+ pincodes across India. Ask our customer center or mail us at email@example.com for details.
What is 15 Days Return Policy?
Please click here to view our Return Policy.